NEW YORK, Nov. 1, 2012 Business Intelligence Associates (BIA) the leader in online eDiscovery software and services, today announced that every member of the company's professional services management team has passed the rigorous ACEDS exam and has been credentialed as a Certified eDiscovery Specialist (CEDS). In addition to the services team, BIA is taking a step further to certify the company's sales professionals so that the entire project lifecycle is managed by staff members who have proven knowledge in multiple facets of eDiscovery.
"In today's increasingly competitive market of eDiscovery vendors, it's not enough to solely compete on price or support," said BIA Senior Vice President of Professional Services Adam Feinberg. "Today we are raising the bar and can assure any client that the professionals working on their project have passed an arduous exam demonstrating core knowledge in eDiscovery and have been designated by ACEDS as a Certified eDiscovery Professional. As such, our team works with a keen eye and can deliver a higher level of service than can be found with many of our competitors."
BIA understands the importance of an independent, vendor neutral organization such as ACEDS. The company also believes that, in addition to being a large factor of competitive differentiation, a growing number of law firms and corporations will choose to work with certified professionals who have earned the important CEDS credential.
About BIA and TotalDiscovery
For nearly a decade, BIA has been developing and implementing defensible, technology driven solutions that reduce the costs and risks related to litigation, regulatory compliance and internal audits. BIA offers software complemented by mature professional services in the areas of litigation, digital investigations and electronic policy consulting. BIA's core product, TotalDiscovery, was launched in early 2011 as the first cloud-based eDiscovery collection tool available to corporations and law firms. In addition to TotalDiscovery, which includes Legal Hold and Data Profiler, BIA's products include the DiscoveryBOT™ ESI Collection Engine, and Discovery CQ Web-based Custodian Questionnaire. BIA provides software and services to Fortune 1000, Global 2000 companies and Am Law 200 law firms
Headquartered in New York City, BIA also has offices in San Francisco, Seattle, Washington DC and in Southwest Michigan. BIA maintains digital evidence response units throughout the United States, Europe, Asia, and the Middle East. For more information, visit www.biaprotect.com or follow us on Twitter @biaprotect.