Today's legal preservation duties require organizations to have defensible processes in-place while the business itself requires those processes be cost-effective. But there are many moving-parts to the process including many small tasks that occur, notices that are sent and systems that are touched – all which make-up the entire legal hold, preservation and discovery workflow.
TotalDiscovery allows for its already feature-rich default configuration to be supplemented and customized to meet any specific and individual need a customer may have.
BIA has been assisting organizations of every size to successfully manage data for legal purposes for over a decade, and so we know that not every legal process within every individual organization and industry is created equal - with that in mind, TotalDiscovery has a powerful and open API that allows for additional data source connections to facilitate data preservation tasks, for information lookup and data transfer purposes and to meet process management needs.
The BIA Professional Services and Implementation teams are experienced in legal data management, complex IT systems, eDiscovery and computer forensics. They work with designated IT staff and system admins/owners in order to assist with implementations, data migrations, customizations and other process controls.
For Data Preservation to occur, TotalDiscovery has the ability to connect to many system types that maintain corporate information. Some of those systems are custodian based and are included by default but others, such as traditional large enterprise systems require customization in connecting to them for defensible data preservation needs.
Those systems have unique and differing requirements for connectivity and data transfer. The TotalDiscovery API and relevant data connectivity toolkits and methods allow for a wide variety of customization needs.
Double entry of data into multiple systems or spreadsheets, looking up people (custodians) from network databases such as the Outlook GAL or Active directory and ensuring that employee lists are up-to-date are all required for a better managed legal hold and data preservation business process. TotalDiscovery easily allows you to connect to many different system types to lookup information such as custodians and to transfer information to other systems involved in the process such as IT ticketing systems or RIM/IG systems.
Legal Preservation and Discovery requires a well-managed process in order to ensure defensibility and efficiency. TotalDiscovery can easily be added to an overall discovery management workflow so that activities within the application are coordinated with other activities including automating such tasks as suspension of email and other data retention rules and coordinating with HR systems for employee status and subsequent legal hold management of retired assets. TotalDiscovery can accommodate submitting specialized and custom reports regarding all aspects of the legal hold, data preservation and discovery process as may be required for a broader enterprise content management strategy.